Privacy Policy

Bora Multicorp respects your privacy and is committed to protecting the personal information that you provide when using our website.

This Privacy Policy explains how we may collect, use, store, disclose and protect personal information in connection with the Bora Multicorp website and its business activities, including International Trade, E-Commerce, Distribution, Manufacturing, Real Estate and Energy, as applicable.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Contact information

• Name
• Email address
• Phone number
• Company/organisation name
• City/location

Enquiry information

• Nature of your enquiry
• Product or service interests
• Property/project interests
• Business requirements
• Information you voluntarily provide through forms or communications

Technical information

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Approximate usage information
• Cookies and similar technologies

We only seek information that is reasonably relevant to the purpose for which it is collected.

2. How We Use Your Information

We may use personal information to:

• respond to enquiries;
• provide requested information;
• communicate with you regarding products, services or projects;
• arrange calls, meetings or site visits;
• process requests or transactions;
• provide customer support;
• improve our website and services;
• understand website usage;
• maintain website security;
• comply with legal and regulatory obligations; and
• carry out other purposes disclosed to you at the time of collection or otherwise permitted by applicable law.

 

3. Marketing Communications

Where permitted by applicable law and subject to your choices, we may use your contact information to send marketing and promotional information about products, services, projects, offers, updates or other communications that may be relevant to you.

You may request to stop receiving promotional communications by using the available unsubscribe mechanism or contacting us using the details provided below.

Opting out of marketing communications will not necessarily result in the deletion of your personal information and Bora Multicorp and/or the relevant group business may continue to contact you for non-promotional purposes, including in relation to an existing enquiry, transaction, booking, purchase, agreement, payment, service, etc.

Your marketing communication preferences may apply to the relevant Bora Multicorp entity only and may not automatically apply to other entities within the group.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience.

Cookies may be used for purposes such as:

• essential website functionality and security;
• analytics;
• performance monitoring;
• remembering preferences; and
• marketing or advertising, where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We may update or modify the Cookies used on the Website from time to time. Cookies may be session-based or persistent.

We may use both first-party Cookies, which are placed by us, and third-party Cookies, which may be placed by third-party service providers. Such third parties may collect information about your use of the Website in accordance with their respective terms and privacy policies.

5. Sharing of Personal Information

We may share your personal information, where necessary and permitted by applicable law, with:

• relevant Bora Multicorp group companies or business divisions;
• employees and authorised representatives;
• service providers and technology partners;
• website, hosting, analytics and communication providers;
• professional advisers;
• payment or transaction service providers, where applicable;
• government authorities or regulators where legally required; and
• other parties where you have provided appropriate permission or where disclosure is otherwise permitted by law.

We do not intend to sell your personal information as a standalone commercial product.

We may retain personal information for legal, regulatory, compliance, audit, security, dispute-resolution, record-keeping or legitimate business purposes.

6. Real Estate Enquiries

If you submit an enquiry regarding a Bora Multicorp or group real-estate project, your information may be shared with the relevant project team, sales team, authorised channel partner or service provider where reasonably necessary to respond to your enquiry or arrange a site visit.

Such persons or entities may contact you using the contact details provided by you through telephone, email, SMS, WhatsApp or other communication channels.

Submission of an enquiry and any subsequent sharing of information does not constitute a booking, acceptance of offer or any other contractual commitment in relation to the relevant project or property.

Any transaction shall be subject to the applicable project documents, statutory approvals, applicable laws and definitive agreements executed between the relevant parties.

7. E-Commerce and Transactions

If you purchase a product or service through an applicable Bora Multicorp platform, additional information may be collected to process your order, payment, delivery, return, refund, warranty or customer-service request.

Payment information may be processed by authorised payment service providers. We may not directly store complete payment-card information where payment processing is handled by such providers.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage is guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling business, contractual, legal, regulatory, accounting and dispute-resolution requirements.

When information is no longer required, it may be deleted, anonymised or otherwise handled in accordance with applicable law and our internal practices.

Certain information may remain in backup, archival, disaster-recovery or other secured systems.

10. Your Privacy Rights

Subject to applicable law and the circumstances of your request, you may have rights relating to your personal information, including rights to:

• obtain information about the processing of your personal data;
• request correction of inaccurate or incomplete information;
• request deletion/erasure where applicable;
• withdraw consent where processing is based on consent;
• raise a grievance regarding processing of your personal information; and
• exercise other rights available under applicable law.

Requests may be made using the contact details below.

11. Children’s Privacy

Our website is not intentionally designed to collect personal information from minor children.

If you believe that a minor child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment providers or other services.

This Privacy Policy does not govern the privacy practices of those third parties. We recommend reviewing their respective privacy policies before providing information to them.

13. International Data Transfers

Your personal information may, subject to applicable law, be processed or stored in jurisdictions outside India.

Where personal information is processed or stored outside India through service providers or other authorised parties, such processing will be carried out subject to applicable law and appropriate safeguards, where required.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology or applicable legal requirements.

The latest version will be published on this page with the revised “Last Updated” date.

Your continued access to or use of the Website following the publication of any revised Privacy Policy shall constitute your acknowledgement of the updated Privacy Policy to the extent permitted by applicable law.

15. Breach of Privacy Policy

Any breach of this Privacy Policy or any applicable law in connection with your access to the Website may result in the suspension, restriction or termination of your access to the Website, without prejudice to any other rights or remedies available to Bora Multicorp under applicable law.

15. Grievance / Privacy Contact

For privacy-related questions, requests or grievances, please contact: